Dear Dr. Mimi:
My good friend submitted her resume for a job at my company and asked if I would put in a good word as she also listed me as a reference. I know she would be a dedicated employee and a good fit for the company, but when I saw her resume, I noticed that she had significantly exaggerated her background and experience. I believe she can do the job she’s applying for, but I’m uncomfortable with how she has represented herself. What should I do?
—Uncomfortable
Dear Uncomfortable:
I admire the loyalty to your friend, and as a friend, I think you should advise her to revise her resume. Applying for a job can feel intimidating, and there’s so much pressure to set yourself apart that people can choose to go to lengths like this. Start by using a supportive comment, followed by an opportunity for improvement, and then another supportive comment. For example: “You would be a great asset to the company because you are such a hard worker, and I’m happy to be a reference. However, I was looking over your resume, and I think you may have overstated your qualifications. You’re a great fit for the company with your actual experience.” This will make her feel comfortable and confident with a truthful resume.
—Dr. Mimi