Communication Blunders

Good communication occurs when the message sent and the message received is the same message, not just in content, but also, in feeling and impact. Poor communication not only causes embarrassment, conflict and stress; but it also hinders production and the bottom line. Here are some communication blunders and ways to handle them: Reacting. When […]

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Giving Negative Feedback

Negative feedback is something we try to avoid. Whether giving corrective feedback to an employee or receiving criticism from a coworker, it causes stress and anxiety. The ironic part is that despite it being a strain, it can help the individual perform better moving forward. Here are some tips that will help you give tough […]

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Board Members…Term Limits?

Having trained many Boards, I am often asked, “How long should someone serve on a Board?” Why not forever? Why have term limits? Here are some of the “pros” for term limits. 1) Diversity of thought. You need new Board members who can offer new ideas, skills, and opportunities. With new Board members, there are […]

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Dealing With a Complainer

A constant complainer can drain you emotionally and make you lose motivation. Here are ways to deal with a complainer so you have a more efficient rather than exhausting environment. Make sure you are the right person to hear their complaints. If they are complaining ABOUT someone, let them know that they need to talk […]

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Dear Dr. Mimi: People-Pleaser

Dear Dr. Mimi: We have some potential big opportunities at work, and as the manager, I wanted to be inclusive so I asked for ideas from everyone. The problem is that some of their proposals clash with each other. Furthermore, we have a deadline, and some associates are taking too long to submit their ideas. […]

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Dear Dr. Mimi: The Grinch

Dear Dr. Mimi: One of my supervisors is flirting and developing a relationship with one of my co-workers, and their behaviors are getting less and less professional. I don’t want to be a Grinch, but company policy strictly prohibits intimate relations in the workplace. The supervisor is in a higher position than my co-worker, and […]

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How to be a Lifelong Learner

No matter our stage of life, learning new things is something we should and can do. In today’s world, it is necessary not just to thrive…but to survive!!! Learning helps us grow as individuals, whether it is expanding our views, values, or knowledge. Learning can be an ongoing journey or several one-time experiences. If you […]

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Avoiding Groupthink

Organizations want to develop a culture where people are involved and engaged. However, if a company is too engulfed in developing a shared culture, they may develop “groupthink.” Groupthink occurs when an organization over-emphasizes harmony and makes irrational decisions just to keep things calm. An organization stuck in groupthink will disregard outside influences, assume the […]

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Why People Bully…

You may think bullying was something done by kids and you’re a working adult. So why are we talking about bullying? It is because workplace bullying is common and is one of the main reasons people leave their jobs. What causes people to be a bully? They have poor management skills: Higher ups who get […]

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Dealing With a Hot Head

Clients may get very angry and knowing how to deal with anger is vital during conflict. Don’t reciprocate aggression. Be sure to control your own feelings. Breathe deeply and calm your nerves. Being hostile can damage company relations and escalate a situation that is already high stress. Remember, you represent more than yourself. Validate their […]

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