Receiving Negative Feedback

Receiving negative feedback is uncomfortable but it can also be helpful. Here’s how to handle it.

Do not get discouraged. Yes, we all hate it but look at the facts presented based on the work you’ve done. See it as an opportunity to improve.

Keep open communication. Once you get the feedback, say thank you and ask follow up questions for the parts of the feedback that concern you or you don’t understand. Remember, the goal is for improvement, so don’t rush to conclusions or rash reactions.

Ask for clarification. If the feedback you receive is vague, request more details and ask specific questions about what was expected. For example, “Thank you for the feedback. What steps should I have taken and/or what can I do to fix it? This helps you with unanswered questions by their providing more details and can give you guidance for the future.

Separate the feedback from the person giving it. Just because they gave you negative feedback doesn’t mean that they hate you. Also, if they tend to be negative, realize it is not about you.

Reflect and respond. Self-control is essential. Respond without being defensive. Respond with a solution-based mindset and hold yourself accountable.

Do these things. Make the needed adjustments and hopefully the next feedback you get will be positive!

Written By

drmimi

  • Dear Dr. Mimi — Conflicted

    Dear Dr. Mimi,I have been having some issues with a coworker of mine. I don’t want it to get in the way of work. How should I handle it?—Conflicted Dear Overwhelmed,If you have a problem with a coworker, stay calm and plan what you are going to say. After you share your thoughts, listen to…

  • Dear Dr. Mimi — Falling Behind

    Dear Dr. Mimi,I have been working at my company for ten years, and lately, there has been a lot of new technology implemented that I am not comfortable using. I feel like I am falling behind and nobody cares!—Falling Behind Dear Falling,Learning new things is always scary. I recommend asking your boss if someone can…

  • Informal Roles Shape Teams. Manage Them!

    Often, employees take on informal roles beyond their official job titles. These roles include team explainer, unofficial motivator, coach, problem-solver, and/or organizer. They help teams function better, strengthen relationships, and fill often overlooked gaps. Playing these roles often demonstrates initiative and a willingness to contribute to a team’s success. Informal roles are important AND they…