Motivating employees; decision-making and communication skills; nurturing self-esteem; giving feedback; delegating appropriately; managing conflict; and other strategies
Setting, understanding, and accepting goals; building relationships; clarifying roles; productive meetings, decision making, problem-solving, and managing conflict; stress and time management; and more
Wiley products; employee evaluation tools; assessment tools; packaged seminars and workshops; sales management tools; and more.
Organizational development; needs assessment; employee retention; diversity training; and other services.
Training the Trainer
DISC training; teaching your trainers the best way to train; assessment products; and more.
Sales and Customer Service
Psychology of selling; selling with integrity; adapting to customer/client styles; dealing with angry customers; and more.