Providing Purposeful Feedback

Feedback can be an anxiety-producing experience for both the giver and receiver. But it doesn’t have
to be. Here are some tips!

Don’t wait until the end of the year. Yearly performance reviews are becoming a thing of the past. Today’s workforce desires instant feedback and with current technology, feedback can easily become more continuous and spontaneous.


Get creative with your wording.
The term “performance review” can be intimidating and can hinder openness. Consider calling it “a check-in, handshake or catch-up” to reduce some of the angst.


Give feedback in person when possible. Face-to-face is the most effective way to have constructive conversations. Employees usually don’t want to have discussions that may involve career planning and compensation online nor on the phone.

Empower your employees. Employees improve through training, not criticism. A good leader empowers employees by sharing a clear vision of the expectations, giving guidance, and then letting the employee work in their own way to make it happen.


Establish trust. Established trust makes it easier for future, possibly more difficult, conversations to be perceived more positively. Show employees that you appreciate their hard work and their potential!

Avoid making personal attacks. Telling someone they were careless will feel like a personal attack. If someone makes a mistake, point it out, teach them the correct way to do it and encourage them to improve going forward.


  • Dear Dr. Mimi – Backup

    Dear Dr. Mimi,My boss favors another employee and schedules them for more shifts. We are on the same skill level and have had the same training, but I am being treated like a “backup” for them. I am afraid to bring this up to my manager for fear that they will reprimand or even fire…


  • Dear Dr. Mimi – Overworked Student

    Dear Dr. Mimi,I am a working college student, and my company is supposed to be accommodating to students’ schedules. However, my boss keeps asking me to come into work at times she knows that I have classes or study groups. I have tried to make this issue known to her, but she keeps dismissing me.…


  • Dear Dr. Mimi — Frustrated

    Dear Dr. Mimi,I trained a new employee about a month ago, but they still don’t seem to be getting it. They mess up almost every task I give them. What can I do to fix this? Should I just fire them?—Frustrated Dear Frustrated,It can be tricky working with new employees. If you think they are…