Think about a time when you unintentionally said things which were taken negatively. Good communication occurs when the message sent and the message received is the same message, not just in content, but also in impact. We have all said things that have been interpreted differently than anticipated. This “foot in your mouth” feeling can be avoided with more social awareness. We are usually so concerned about what we are going to say, we lose sight of what (or who) is right in front of us and how they are feeling. In other words, it is important to pick up on emotions of others.
Becoming socially aware can improve relationships; here are some commonly misconstrued messages.
“You look tired.” The phrase, “you look tired,” hints that the other person is physically looking un-kept or poor in some way. Instead, try using the question, “Is everything ok?” This shows you care without attributing anything to their appearance.
“As I said before…” The bossy undertones of this phrase declare your assertiveness, however simply repeating your message will save the other person from feeling insulted. We all forget things from time to time, and it might even be the case that your message wasn’t clear
enough in the first place. Try saying, “I may not have been clear.” And then repeat your message and define its most important points. Ask for questions so you can further clarify the message and increase your chances of it getting done.
“It’s up to you.” or “Whatever you
want.” The ambiguity of this message can convey that the outcome doesn’t matter. Input can be important, however if you’re trying to delegate the decision to the other person, instead tell them, “I trust your judgment to make this decision.” Communicating this way will build their
confidence.
These are but three examples of being socially aware. It is vital to keep in mind other people’s feelings. Examine and revise how you can better relay your message so that your receiver gets your true meaning!