Dear Dr. Mimi – Distracted

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Dear Dr. Mimi,
I am having trouble remembering conversations that I seem to be having with co-workers, and it has gotten to the point where I have failed to do some tasks that I have been asked to do. What can I do to start listening more effectively?
—Distracted

Dear Distracted,
I can see how this can be an issue, especially if you are finding it hard to recall information from multiple conversations. You might be falling into the habit of pseudo-listening, which is to pretend to listen to someone without really paying attention. Work to focus on the conversation and resist distractions. Listen with an open and curious mind. Take notes. Verbally reflect and clarify meanings, and lastly, summarize the conversation and check progress as you move forward.
—Dr. Mimi

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drmimi

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