Dear Caring:
When it comes to motivating people, there is the common misconception that money is the only driving factor, but, in fact, employee recognition and rewards are just as essential to keeping employees happy, engaged and motivated.
Saying thanks and giving positive feedback and praise simply makes people feel good, and people who feel good work harder and smarter! When someone receives praise, their brain physically ignites a “feel-good” high, which in turn reinforces the behavior. So after someone suggests an outstanding idea or finally closes a difficult top sale, recognition is in order to
reinforce that success in the future.

It is important to be real and honest and specific. What was done? How did they do it that made a difference? Why was it significant? When you praise people, let them know exactly what pleased you and why. People know the difference between someone who really cares and those who are simply going through the motions.

I often suggest floating trophies. When an employee does something well, he or she gets to have the trophy, but the trophy comes with a price. They have to recognize the next person. This takes the pressure off of you to always do the rewarding and recognizing.

John Wooden said, “High performance and production are achieved only through the identification and perfection of small but relevant details—little things done well.” Look for the little things that people do well and let them know you noticed. I promise this will lead to greater productivity and a happier workforce.