The higher you go in an organization, the lonelier it gets. No one likes to tell the boss that they are doing something wrong. However, a fair boss appreciates helpful feedback. Here’s how to do it.
1. Don’t ambush your boss. Let your boss know that you want to speak with him/her and ask for a good time. Don’t suddenly appear at the door with three other employees and expect your boss to be open to the feedback there and then.
2. Don’t call your boss out in public. Arrange to meet in a confidential setting. If your boss’ office is truly open, go to a conference room or for lunch in a place where there are booths.
3. Explain why you are giving the feedback. Tie the reason to your organization’s objectives and or values.
4. Don’t beat around the bush. You need to be both pleasant and direct. You have a limited time to get their attention, use it wisely. Prepare notes and speak from your notes.
5. Give your boss an opportunity to respond. Your boss may have a reasonable explanation for what they did. Listen attentively without interrupting.
6. Summarize conclusions and action steps. If decisions or promises are made, before you leave, summarize what was decided.
7. Say thank you—No matter what the outcome, be sure to thank your boss for taking the time to listen to you.
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