Cross cultural relationships play a big role in our ever more diverse organizations. Having healthy relationships promotes an efficient work environment where employees feel at ease with themselves and their coworkers. Here are some ways to help foster healthy intercultural relationships.
Treat people as individuals and as members of a culture. Someone may be a part of a specific culture and not adhere to all its beliefs and customs. Be respectful and mindful of their culture and beliefs without branding them.
Learn about the different cultures. People are willing to share information if they see you as caring. If they observe a cultural holiday, ask how it went or what
they did for the occasion. Let them know that you appreciate the diversity they bring to the workplace.
Keep it simple. If English is a second language, use clear, common and concrete terminology. Don’t ramble!
Recognize the same word can have a different meaning for people of another culture. Be careful using humor and avoid sarcasm, as it often doesn’t translate well.
Be kind and respectful as you would with any other person. If they need help,
offer assistance; if they’re having an issue, listen to their predicament. Small gestures like listening without interrupting or just asking how their day is going shows that you care about them, not only as an employees but also as individuals. This can make a huge positive impact.
As with any employee, express concerns tactfully, directly, confidentially and constructively. This promotes your being seen an ally not an adversary. Follow these tips and you will pave the way for a healthy cross cultural workplace.

(Adapted from a “Cross Cultural Communications Seminar,” by Dr. Mimi Hull)