How to Address Conflict at Work

Conflict resolution is often viewed as a negative. However, it can be positive if handled correctly. Work to gain mutual understanding between the conflicting parties. Here’s how! Address the Issue(s) – By addressing issues early, they can be stopped from becoming larger problems later. Listen to Both Parties Separately and Unemotionally. Do this before bringing […]

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Stop Working Too Much!

Everyone needs a break and it is important to take time off, especially if you are working from home. Constantly working is not good. You get stressed, cranky, and can even make costly mistakes. We punish ourselves by not stepping away from our work and/or when we do step away, we beat ourselves up for […]

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Motivating Part-time Employees and Volunteers

It is hard to motivate volunteers and part-time employees. They often do low-level work and have few opportunities for growth. So, what can you do? Prepare your full-timers. Let them know that the volunteers and part-timers are not a threat to their jobs and having the help will make their jobs easier. Let your full-timers […]

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Dear Dr.Mimi-Manager Who Embarrasses

Dear Dr. Mimi: My manager yells at employees in front of other employees and sometimes even in front of customers. The manager needs to be more tactful in the way he goes about correcting his employees. I hate being corrected in front of others, and I just want him to take me and the other […]

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Dear Dr. Mimi- Handling Employee Errors

Dear Dr. Mimi: I am the manager of a large company and I have hired an employee who seems to be costing my company more than he is earning for us. Customers love him, but his mistakes are really beginning to have an impact. I don’t want to have to let him go. Do you […]

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After you make a mistake…

You messed up. You made a mistake. Now, what should you do??? Admit and apologize sooner than later. It is easy to fall into the trap of thinking that it wasn’t your fault. Don’t do that! The sooner you admit it, the quicker you can work to correct it. Make your apology and start the […]

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Not All Praise Is Good Praise!

If you hand out praise in the wrong way, it can do more harm than good! Here are some “Don’ts” Don’t generalize. If the praise is too general, it may not sound genuine. Be explicit about what you praise. Rather than just telling people that they have done “a good job,” let them know specifically […]

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Diversity and Racism: What It Is and Why It Matters in the Workplace

Diversity means “a range of different things” and can apply to race, ethnicity, sex, religion, education, and more. Racism is defined as prejudice, discrimination, or antagonism toward people because of their racial group. When people don’t realize that they hold a bias toward race, they may have unconscious bias, which is an automatic way of […]

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Stop the Gossip!

Stop the Gossip! Leaders are responsible for discouraging gossip and counselling others who are either the gossiper or the target. Here’s how! Deal with the gossip a.s.a.p.! Left unchecked, rumors grow exponentially. They typically turn negative and sap people’s energy as well as causing a loss of focus. Each person puts their own spin on […]

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Feel Accomplished by Managing Your Time!

Whether you are working from home, or back at the office, managing your time is tricky. Here are some helpful tips to stay on track and feel good at the end of the day. Create a daily schedule “the night before.” This list should include not just the important tasks that have approaching deadlines but […]

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